I am now five months into my new career as an executive recruiter, and as I reflect back, the main thing I have learned is both clients and candidates have pain. It’s interesting that the majority of the research indicates that salary and benefits are not the primary reasons individuals change jobs. The main reason is some form of pain.
For me personally, I realize over the last several years of my banking career, I had pain. The following comments are not directed at any of my former employers… they all are great companies. My personal pains over the last few years included: uncertainty of bank sales/conversions, 100 emails a day on my blackberry, strategic differences, credit problems, and/or attending meetings that I thought were a waste of my time. Additionally, I struggled with what I really wanted to do for a living. I now have come to the conclusion that I did not do a good job of understanding or dealing with my employee’s pain, nor did I do a good job of elevating my pains to my managers.
To Clients – I think it is important that we take time to address the pain. Have you sat down one-on-one with your employees to openly and honestly listen to their pain? Employee turnover is expensive both from a bottom-line and day-to-day perspective. Lead by example and develop employer/employee dialogue that creates a sense of family. Sometimes pain cannot be avoided, how it is handled makes the difference. The VanZant Group offers intelligence services which can you help identify your employee’s pains.
To Candidates – Have you taken time to write a simple, straightforward list of your pain? To me, pain is not having the credit department turn down a loan, pain is repeatedly having loans turned down because your client/prospect base does not match the credit culture of your employer. Some pains are minor and easily overcome. Some are insurmountable, and if they are too great, you will not be effective to yourself or your company.
Remember the grass isn’t necessarily greener on the other side, but it is greener where seed is sewn and watered.

